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خلاصہ
I am an accomplished Senior Sales & Operations Manager with over 15 years of diverse experience in driving revenue growth and operational efficiency. Throughout my career, I have consistently demonstrated my ability to increase effectiveness, meet sales targets, and manage both internal and external activities with precision. My expertise extends to cost reduction, effective communication with clients, and ensuring customer satisfaction at every touchpoint. As a sales and marketing expert, I have successfully set and trained targets, maximized profitability, and strategically enhanced product offerings based on market demands.
My career highlights showcase my strong leadership and project management skills. I have managed high-value projects, such as the delivery and installation of generators provided by the American Army Chief to the Pakistan Army at Chaklala Airbase, valued at 35M. Additionally, I led the order fulfillment, delivery, and installation of multiple generators, including those for the American Embassy construction in Islamabad, demonstrating my ability to execute complex projects with remarkable efficiency.
One of my key strengths lies in customer retention and business expansion. I have a proven track record of achieving sales targets and contributing to annual company growth through strategic marketing initiatives in Islamabad. I pride myself on my communication and convincing abilities, which have been essential in maintaining strong relationships with suppliers and securing significant orders, such as the manufacturing and delivery of 3700 seed silos for FAO, an NGO, valued at 27M.
As a results-driven leader, I excel in distribution management, logistic arrangements, and timely product dispatch, ensuring optimal product availability and customer satisfaction. I continuously generate new ideas and make data-driven decisions to enhance business processes and support the company's growth trajectory.
If you are seeking a versatile and accomplished Sales & Operations Manager with a proven ability to drive success, enhance efficiency, and deliver outstanding results, I welcome the opportunity to connect and explore how my skills can contribute to the growth and success of your organization. Together, we can make a significant impact on sales growth and operational excellence. Let's achieve great things together!
پراجیکٹس
تجربہ
General Manager Sales & Operations
Hold full accountability for overseeing marketing and advertising activities. Set and achieve sales targets to drive revenue growth for the organization. Reduce over heads by designing and delivering after sales service contracts. Create and maintain updated sales supportive documents for distribution to warehouse managers and customers. Render a keen eye for detail to assess sales team skills while conducting sales trainings to pick the exact energetic individual. Ensure product availability across all warehouses by executing effective plans. Interact with suppliers to assure timely updates regarding product improvements and upgrades in accordance with local market and customer needs. Manage end-to-end logistics operations for product dispatch to end users. Oversee the audit process for cash sales payments and credit sales recovery.
Implemented effective after-sales service strategies, resulting in high customer satisfaction during warranty tenure and after warranty contracts.
Achieved and exceeded sales targets, contributing to company growth and customer’s satisfaction.
Strengthened customer relationships through proactive communication to foster business expansion and ensure long-term sustainability.
Executed major projects for the Lahore Sales & Service Center, Mandra Sales & Service Center (Islamabad), Tarnol Sales, Service & Spare Center (Islamabad), Islamabad Blue Area Office Building No. 2, and DHA Islamabad Branch Office.
Significantly raised volume of customers through in-time marketing of products throughout Islamabad.
Demonstrated sales performance by closing the sales of biggest generator of company’s history 1275KVA (1 Mega) Cost 19M.
Attained and surpassed sales target, including individual sale of 65M by executing effective policies.
Accomplished the sales and supervision of the commissioning and installation of 19 generators for the Saudi Military Attaché, a highly esteemed and sensitive customer, with a project cost of 20M.
Sales and Distribution Manager
Successfully identified and explored new revenue-generating opportunities.
Effectively managed all aspects of sales and distribution operations.
Conducted comprehensive retailer training sessions to enhance product knowledge and drive sales.
Ensured continuous availability of all products in the market.
Skillfully balanced recovery and credit sales for retailers.
Provided training and motivation to the sales team, resulting in increased sales and recovery.
Prepared and delivered monthly sales and recovery reports to the franchise owner.
Senior Sales Executive
After working one year as sales executive. I was promoted due to hard and passionate working with help of seniors as team work.
1-Making quotations after coordinating with customer
2-Getting feedback of quoted products through cold calls
3-Assisting manger sales in completion of tasks
4-Responsible to gather and keep product data to support sales team.
Sales Executive
After completing MBA, took start as fresh to manage walk in customers and assisting seniors as and where required. This was a learning period to get proper entry in professional career.
